Privacy Policy
Your privacy matters to us. This policy explains how pyravolinthae collects, uses, and protects your personal information when you use our financial reporting platform.
Information We Collect
At pyravolinthae, we collect information to provide you with comprehensive financial reporting services. We gather data through various methods when you interact with our platform, create reports, or contact our support team.
Personal information includes your name, email address, phone number, and business details you provide during registration. When you upload financial documents or create reports, we process transaction data, account balances, and investment portfolios strictly for reporting purposes.
We automatically collect technical information such as IP addresses, browser types, and how you navigate through our platform. This helps us improve our services and troubleshoot any issues you might encounter.
How We Use Your Information
Your information serves specific purposes related to our financial reporting services. We use personal data to maintain your account, process your financial reports, and communicate important updates about our platform.
- Generate accurate financial reports and analytics for investors
- Verify identity and prevent unauthorized access to sensitive financial data
- Send important notifications about your account or platform changes
- Provide customer support and respond to your inquiries
- Improve our platform based on usage patterns and feedback
- Comply with Australian financial reporting regulations and tax obligations
Important: We never sell your personal information to third parties. Financial data is used exclusively for generating reports and maintaining compliance with Australian Privacy Principles under the Privacy Act 1988.
Data Sharing and Disclosure
pyravolinthae limits data sharing to essential business operations and legal requirements. We work with trusted service providers who help us deliver our financial reporting services, but they're bound by strict confidentiality agreements.
We may share information with:
- Cloud hosting providers for secure data storage and platform operations
- Payment processors for subscription billing and transaction handling
- Australian Tax Office when required by law for compliance purposes
- Legal authorities if compelled by valid court orders or regulatory demands
- Professional advisors including auditors and legal counsel under privilege
In the event of a business merger or acquisition, your data would transfer to the new entity with the same privacy protections. You'll receive advance notice of any ownership changes that might affect your privacy rights.
Your Privacy Rights
Under Australian privacy law, you have several rights regarding your personal information. We're committed to helping you exercise these rights promptly and without unnecessary barriers.
Access Rights
Request copies of personal information we hold about you, including how it's been used and who it's been shared with.
Correction Rights
Update or correct inaccurate personal information in your account or our records at any time.
Deletion Rights
Request deletion of your personal information, subject to legal retention requirements for financial records.
Portability Rights
Receive your data in a structured format to transfer to another service provider if you choose to leave our platform.
To exercise any of these rights, contact our privacy team using the details below. We'll respond within 30 days and may need to verify your identity before processing requests involving sensitive financial information.
Data Security and Protection
Protecting your financial information is our top priority. We employ multiple layers of security measures designed to prevent unauthorized access, data breaches, and cyber threats.
Our security framework includes:
- End-to-end encryption for all data transmission and storage
- Multi-factor authentication requirements for account access
- Regular security audits by independent cybersecurity firms
- Employee background checks and confidentiality training
- Automated monitoring systems that detect suspicious activity
- Secure data centers with physical access controls and redundancy
Despite our robust protections, no internet-based system is completely immune to security risks. We maintain incident response procedures and will notify you promptly if a breach affects your personal information, as required by Australian law.
Data Retention and Deletion
We retain personal information only as long as necessary for business purposes and legal compliance. Financial reporting data must be preserved according to Australian tax and corporate law requirements.
Retention Periods:
- Account information: Retained while your account remains active, plus 7 years after closure
- Financial reports and data: 7 years from creation date as required by Australian tax law
- Communication records: 3 years for customer support and compliance purposes
- Usage analytics: 2 years for platform improvement and security monitoring
When retention periods expire, we securely delete or anonymize your information using industry-standard data destruction methods. Some information may be retained longer if required by ongoing legal proceedings or regulatory investigations.
International Data Transfers
While pyravolinthae operates primarily within Australia, some of our service providers may store or process data in other countries with adequate privacy protections. We ensure international transfers comply with Australian Privacy Principles.
When data leaves Australia, we use:
- Standard contractual clauses approved by the Office of the Australian Information Commissioner
- Service providers certified under recognized international privacy frameworks
- Additional safeguards for sensitive financial information transfers
You can request details about international transfers of your personal information by contacting our privacy team.
Cookies and Tracking Technologies
Our platform uses cookies and similar technologies to enhance your experience and maintain security. These small files help us remember your preferences and keep you logged in securely.
We use cookies for:
- Essential platform functionality and security features
- Remembering your dashboard preferences and report formats
- Analytics to understand how our platform is used and improved
- Preventing fraud and unauthorized access attempts
You can manage cookie preferences through your browser settings, though disabling essential cookies may affect platform functionality. We don't use third-party advertising cookies or sell tracking data.
Changes to This Policy
We may update this privacy policy periodically to reflect changes in our services, technology, or legal requirements. Significant changes will be communicated through email notifications and prominent notices on our platform.
Minor updates, such as clarifications or contact information changes, will be posted here with an updated revision date. We encourage you to review this policy regularly to stay informed about how we protect your information.
Continued use of our platform after policy changes indicates your acceptance of the updated terms. If you disagree with significant changes, you may close your account, though some information may be retained as described in our retention policy.
Privacy Contact Information
For privacy-related questions, data access requests, or concerns about how we handle your information:
Privacy Officer
pyravolinthae Financial Reporting
Suite A Level/1/99 George St
Launceston TAS 7250, Australia
Email: privacy@pyravolinthae.com
Phone: +61 881 214 133
General Inquiries: info@pyravolinthae.com
If you're not satisfied with our response to your privacy concerns, you may lodge a complaint with the Office of the Australian Information Commissioner at oaic.gov.au.